No feedback!!??

I logged a billing dispute with Autopage on the 4th of February 2015 and to date had NO call from any Autopage consultant or manager.<br> <br> I contacted them on numerous occasions to follow up and request a person from Management to contact me to resolve the matter as the call centre is unable to assist! I just keep being transferred.<br> <br> On the 18th of February 2015 I contacted the call centre to learn that an e-mail escalation was done to Mr Colin Schwartz *** on the 17th of February 2015 within Autopage Management and he will be contacting me soon....<br> <br> Still waiting. If you contact him _voicemail.<br> <br> I mean okay, clearly I made an error when I went into a coughing fit at the end of my call for the upgrade and clearly did not/ could not consider buying extra data bundles. But the shocking part to me is that Autopage REFUSES to consider that I've been a client for 17 years and use that as extenuating circumstance to convert the 1GB data charged @R2k in my Jan 2015 bill (out of bundle rates R2) to a 1GB in bundle @+/- R69??<br> <br> As I'm unable to get any FEEDBACK or RESPONSE to my numerous calls, I will continue to log reports on Hellopeter untill some decides to contact me