No Data Loaded

Last month I upgraded my 2 cellphone contracts with Autopage. The contracts are actually the same, same handset, same airtime, same data, and on MTN topup. On the 17 Sep, I expected minutes, sms's and data to be loaded, but to my surprise, only minutes were loaded. On 18 Sep I called Autopage to enquire and spoke to Bianca, who told me that it was a fault on their side and she would immediately activate the data and sms's to be loaded. She said data should be loaded within 24 hours. The next day, only sms's were loaded, still no data. I called again on 21 Sep and spoke to Michael, who also said the same story as Bianca and said he had just activated the data to be loaded. He said it should be loaded after an hour or so. Needless to say, the data was not loaded. I called again on 28 Sep and spoke to Nomsa, who said she will load a request with their IT department to load the data. She also said I will get sms's to both phones confirming her request to IT, with ref numbers. She promised that data will be loaded after 24 hours. I never received any confirmation sms's nor any data, 24 hours later. Can someone please sort this out, as I'm beginning to lose faith