No customer care

I work outside South Africa and have been trying to get in touch with Autopage to find out if I can get my cellular contract cancelled by them as it was handed over to them after Nashua mobile closed down.<br> Since the 06/01/2015 I've been leaving messages on their website on the auto reply system they have, I even get and e-mail from acnowledging that my query has been received.<br> The problem is on the e-mail acknowledging e-mail they are still stating that there might be a delay seeing as its the festive period and we are in February 2015 this scars me as it seems like the company that I'm dealing with seem to be quite useless and me as the customer will end up paying for a mobile contract that I no longer need and will get handed over for if I don't pay and they just carry on with their lives.<br> I need them to contact me via e-mail as I have explained I no longer work or live in SA!!!!!<br> <br> <br> Ignatius