JS
Juanita S
1 reviews | Active since Mar 2015
23 Mar 2015, 11:26
NO COMMUNICATION FROM ALTECH WHEN WANTING TO CANCE
I have a sim card which expired in December 2014. Since February 2015 I have been battling through phone calls, emails and shop visits to cancel this sim card. When calling the call centre they transfer you to retentions. I have been holding between 30 - 50 minutes each time I call and had to put down before anyone answered. From emails you NEVER get a response!!! I have been emailing since February - I even registered on the \My account"where I also submitted an enquiry.To no avail. When I visited their shop in Irene (Pta) they said they cannot help me "
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Autopage's replyOfficial
23 Mar 2015, 14:49Hello JuanitaHP,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply23 Mar 2015, 14:49
Official
Hello JuanitaHP,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage