MT
Melissa T

1 reviews | Active since Jan 2016

25 Jan 2016, 12:16

No assistance

I attended at the Vodacom store at the East Rand Mall to port my number from Altech Autopage to Vodacom. I have a new phone and am unable to use it due to the useless service from Autopage. The Vodacom store tried twice on Saturday and twice on Sunday to port my number. All four times it threw out errors. We went to the Autopage store in the East Rand Mall and they advised that my number is a corporate number which i am not sure why as i have always been an individual. We tried to port the number using those details and once again was returned. Vodacom says that Autopage must change the SP Indicator to Personal and Autopage say they can't do that. Then i was advised that despite our efforts on the weekend that department does not work on a weekend and therefore the porting of my number would be declined. Where do i go from here with no assistance at all.

0
Replies (0)