No answer or feedback

My cell phone contract was due for an upgrade November 2014, autopage could not get the phone that I wanted. So I decided to let my contract expire, and I wish to keep my number and use prepaid airtime. I phoned Autopage head office 5 times, the last time was on 03 March 15 I held on for 31 min, and then i hung up. I sent an email on the 17 February 15 on a company letterhead asking to cancel my contract and keep my number, the contract should have expired end of February. I am still awaiting any response.<br> Autopage does not care about customer service at all.