dA
donnae A

1 reviews | Active since Sept 2011

17 Feb 2015, 13:54

new phone returned for repairs, and poor service

I am a Nashua client, and my account was given to autopage. I stuck it out as my contract was almost finished. I was very undecided to continue with autopage, but I thought I would give autopage a try with my new contract. and I regret signing a new contract already. I took a new contract on 23 Jan 2015. on the 3 Feb I had to take back my brand new phone as it crashed. its now 17 Feb no response from the glen branch, when I gave in my phone I was told if its not fixable I would get a refurbished phone. I do not want a refurbished phone, I want a my phone back or i want a new phone, as mime was a week old? I am very unhappy with autopage, and I dread to think what I am going to deal with for the next 24 months of my contract. how do I cancel this contract? I only had the phone over a week, and its been in for repairs for 2 weeks. this service is pathetic,

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Replies (1)
Autopage
Autopage's reply17 Feb 2015, 14:45
Official
Hello donnae,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage