Negligence leading to account suspension

The service of Autopage reflects that of arrogance and blatant negligence. <br> I was due for contract upgrade in June 2015, and so having 4 active lines with Autopage I decided to cancel 2 of those lines in June 2015. My upgrade was delayed with claims of the system showing that I've already upgraded. Their glitch was only to be resolved in Oct 2015 causing inconvience. It wasn't even a month and my lines were suspended claiming of R3500 outstanding from previous lines. Followed by emails from their legal offices. The latest statement shows that there is an outstanding fee of R23000+ . After conducting a private investigation it became clear that the line that was being billed to me wasn't even mine. The company had billed me a number very similar to mine. <br> <br> Throughout this whole process I have been the one contacting them and not once receiving a call from them in terms of the investigation.The arrogance of the company has negatively affected my credit scoring and thus causing major damage to my Business which is an essential part of my type of business. <br> <br> My name has been disrespected, my business disrupted, for what? glitches & mistakes. Where is the professionality?