JS
J S

1 reviews | Active since Jul 2015

31 Aug 2015, 21:48

My line has been suspended 5 times in 4 months.

Despite giving Autopage the authorization for Direct Debits, my line has been suspended 5 times in 4 months and twice in the past 15 days. Today I got a SMS that outgoing services have been barred till 01-Oct. When I call the call centre they say it will take 24 hrs for the service to be re-instated and everytime in the past 5 instances they say they logged a call with the IT Dept and this problem will not re-occur. They dont even tell me why it occurs so you have to deal with their *********** call centre and keep getting frustrated.<br> <br> I am so sick of the Autopage and their harassment.. I really want to take them to a consumer court for their nonsense.

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Replies (1)
Autopage
Autopage's reply01 Sept 2015, 10:44
Official
Hello jigyasa,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage