My accounts

I log a request on the 2 Sep 15, today i get a replay that the request is close...Good job Autopage for assisting me!! <br> <br> ***<br> Your service request with reference number 835168 has now been closed. <br> <br> The details of your query are as follows: <br> *Date:* Thursday 3rd September 2015 09:42:17 *Enquiry Type:* Service *Name:* <br> Charmaine *Surname:* Gentle *Email:* [Email Removed] *Cellphone:* <br> *** *Telephone:* *** *Message:* Please can some manager or <br> supervise call me regarding my account. If you look at my history, i have <br> been login complains about my account and no one is assist me. I signed up <br> for a R99 data account - ***, why is my account now R135.00???? I <br> signed for a new contract - ***, i added data and a soft block, <br> please can you let me know what will my statement be end of Sep be?<br> ***<br> Please can someone who knows how Autopage billing works phone me and explain to me when i signed up for R99 why my account is R135 or R144 <br> <br>