Moving backwards in evolution

I've got two data contracts that came over from Nashua to Autopage unfortunately. I've been trying to make eft payments on these accounts for the last 2 months and the payments does not get to your account department. I've send proof of payments a couple of times. Could someone competent at Autopage please call me to resolve this issue. The people I've been working with on the help desk and at the stores are useless and can't help me and I'm quite sick of hearing \send proof of payment"every time as it clearly does not mean anything."""