1 reviews | Active since May 2015
Most shocking service ever experienced.
I opened an Cell C contract by Nashua mobile and received excellent service. 6 months ago Nashua was taken over by Altech and suddenly the service changed for the worse. My account debit orders get changed with out my authority as my previous debit order of the 30th of the month doesn't suddenly suite Altech, so they change it to the 15th without informing me. Then they start suspending my service.<br> Then I have to contact them and I get told oh sorry for the mistake they will reinstate the line. This now happens multiple times a day. I reached a point that my line was suspended 6 times in one day. I then decided to contact MR Rob Abrams, head of the Altech group. I thought that I would get support for them as I work for the Altech group. Unfortunately I've been sadly mistaken as it seems that our Ethics is just empty words to make our organization look good for investors. Sad how businesses can't deliver customer service anymore.
