CM
Carrie-Ann Marais

1 reviews | Active since Jan 2015

29 Jan 2015, 09:51

Most pathetic service ever!!

Bad service from Autopage yet again! <br> Called today spoke to Levaughan Mcpherson, have requested an itemized billing and was told that because it has not been bulled yet it cannot be sent. How can I be expected to pay such an excessive amount without confirming that the billing is correct. Had my service suspended but yet the billing went up during the time the service was suspended. Was not able to make calls, send sms or whatsapp!! have a sms confirming service was suspended and Levaughan Mcpherson argues with me and says it was not suspended.<br> Contract cancelled from 31/01/2015 so should still be able to use it until then, I get told it was converted to prepaid yesterday 28/01 which is when I had to load air time so I could make an emergency call. I have requested a call back from a supervisor and am yet to be called......<br>

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Replies (1)
Autopage
Autopage's reply29 Jan 2015, 12:19
Official
Hello Cez1981,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage Cellular