MN
Magrieta N

1 reviews | Active since Sept 2013

14 Aug 2015, 08:55

MOST BAD SERVICE EVER

I was billed in April, May and June 2015 for roaming data to the amount of about R11 000-00. I queried this account as I never left South Africa. And for most of May 2015 and June 2015 the sim card was not even in a device. I logged this query for April and May 2015 on the 07/05/2015. Up to today no one came back to me. I phoned Autopage about 20 times with no answers or luck. Unfortunately for me I have two other devices on the same account so all my devices are suspended due to the outstanding data charges.<br> I went to my autopage office in Sunridge Port Elizabeth ouf of desperation for help and all the owner did was get call the call centre and put the phone in my hand. Speak to them. I told him I was desperate because I keep on calling with no answers and still he again told me to phone. I have never ever received this bad service from anyone.

0
Replies (1)
Autopage
Autopage's reply14 Aug 2015, 14:12
Official
Hello MVN20,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage