Monthy Bill has rocketed to 6k for data usage w

I had taken a contract with autopage in 2013 and upon taking the conatract requested for a top up contract to the sales agent whom assisted me however i only realise this month that the request was never placed on the contract and my bill has rocketed to 6k for data which i cannot account for beause it was not in use for 2weeks. I was abroad for almost 2weeks and only on my departure back had i reported that my sim card was lost because my luggage had gone missing....i have contacted the call centre today when i received a shocking email regarding my account balance and there has been no empathy or assistance from any of the team members (Brian mbatha) at the call centre or the westwood branch in durban. <br> When i had asked to speak to a team leader the agent had been relly difficult and stated i was unabe to speak to the team leader because i would be getting the same feedback as what he was telling me. Even with insisting that i speak to a manger or someone senior the agent had still refused to put me through.<br> I then tried contacting the ***** department only to receive similar assistance. Im disgusted with the service i have been receiving over the years from autopage!!!