TF
Tracey F

1 reviews | Active since May 2015

15 May 2015, 08:38

MONIES DEDUCTED SECOND TIME AFTER CLEARED

AUTOPAGE CELLULAR ACCOUNTS DEPARTMENT : <br> Monies collected from cell account to the same of R739.71 through New Debt collectors. No notification given of arranged deduction. Account confirmed & cleared two months ago.<br> Requested for a emailed statement reflecting the account clearance. <br> No statement received.<br> Today - SAME monies deducted for SAME amount POST CLEARANCE. <br> Was informed I should contact the New debt department & inform them I had a zero balance with AUTOPAGE, AUTOPAGE instructed NEW DEBT to take this amount off - Now i must contact them & chase after monies that are deducted AGAIN - no notification & taken off SECOND time after account is cleared!!

0
Replies (1)
Autopage
Autopage's reply15 May 2015, 11:56
Official
Hello arnoldschellings,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,