1 reviews | Active since Jul 2015
misleading sales staff
I had a cellphone contract with Autopage. After the 24 months I assumed it would be the end of our relationship, but unfortunately things turned sour. My contract didn't end, instead they started billing me on a month-to-month basis, which I didn't pay. After failing to pay that 1st month they suspended my service, so again I thought now this is the end. Boy was I wrong! They kept sending me bills for each month, it went on for about 5 months, at which point I phoned them and asked them to stop it. At that time my bill have not yet exceeded R2000, but they didn't again sent me a bill, untill today, I got a bill stating I owe them Close to R6000 - what makes it worst is that they also blacklisted me.On top of that I've been suspended after the 1st month so they expect me to pay for services that I didn't receive!!! This is totally wrong! ****************! I didn't receive the BIS service nor did I receive the R200 monthly airtime, this is totally unacceptable!!! No one informed me right at the beginning that after 24 months they would automatically change the contract to a month-to-month thing.I feel betrayed!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
