LC
Linda C

1 reviews | Active since Apr 2015

15 Apr 2015, 12:05

MISLEADING CONTRACT

Dear Autopage<br> <br> I have made various phone calls to your head office/call centre. I have had 2 auto response emails, but after a month I have had no solution or suggestions. I have also asked to be contacted telephonically, I have had no phone calls and no messages left on my phone.<br> <br> My upgrade contract was explained to me verbally (I have a witness) and it was completely different to what I signed for, which was explained while I was signing, I requested a data bundle of 500MB, but it was loaded on my other contract that has fair usage 2GB bis. Clearly this consultant did not know what he was doing.<br> <br> I would like to have a solution to this problem as soon as possible and also be refunded the monies charged for your consultant making a mistake.<br> <br> <br> Regards<br> Linda Cave <br> ***<br> ***<br>

0
Replies (1)
Autopage
Autopage's reply15 Apr 2015, 14:48
Official
Hello Linda Cave,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,