Migration/Upgrade complete-no device received

23/10/15 I agreed to a telephonic upgrade with Shaun. Friday, 24/10/15, device delivered to my workplace despite advising Shaun that I do not work on a Monday or Friday. The courier driver told my colleague that he had 2 more packages to deliver and then he would deliver my package at my home. He never arrived. 27/10/15 I advised Shaun that I had not received my device. He rep**** that the matter was handed over to his admin team and was awaiting feedback. 29/10/15 - no feedback and emailed Shaun to advise that I choose to cancel this deal as no device was delivered as yet. No response! 31/10/15 received a text that migration to new package was now complete! 3/11/15 I emailed Shaun about migration that was complete but that I still had no device to which he rep****, copying in a Loshni \assist client in tracking device". 3/11/15 I checked tracking number *** with the courier company on *** and was advised that this delivery was hijacked and that I should follow up with Autopage. 3/11/15 I advised Shaun and Loshni about this. No reply! How can Autopage complete migration without proof that the device was delivered and ignore my request to have the deal cancelled?<br> """