Messed up account

My contract ended in September and for the months of September and October my account was debited with amounts of R301.63 and R302.32 respectively. I received an sms on the 3rd of November saying my unbilled usage is at R508.24. I immediately went to Melrose Arch branch where I was told that the R508.24 is for usage as I no longer receive the 1G as I used to because my contract has expired, but only receive 100MB. Therefore because there was a shortfall for the months of September and October, for the month of November I will have to pay the shortfall, the R508.24 and the R590.00 that they used to debit as agreed on a monthly basis. or any other extra charge incurred. I was really suprised by this because nobody bothered to tell me such vital information beforehand. Even after all this, I still had to buy 1G Data so that my life can go on and with no solution from the store. I cancelled my contract immediately.<br> Went to the Newtown store to request statements for two months and I was charged R20.00. Is it my fault that you guys never bothered to send me my statements as agreed? And now you are harassing me for an upgrade? Really?<br> <br> .<br>