LV
Liezel V

1 reviews | Active since Dec 2012

30 Mar 2015, 16:02

MATTER BEING REFERRED TO OMBUDSMAN

Posted an original complaint with Hello Peter, emailed Altech Autopage and written on Altech Autopage's wall to no avail.<br> <br> No feedback received from Altech Autopage as of yet after the initial complaint lodged on the 24th of March 2015 - currently the 30th of March 2015.<br> From the 1st of April 2015, I'll be invoicing Altech Autopage for the charges on a contract that is due for expiration and NO assistance is provided to cancel the agreement with the 'Service Provider'.<br> <br> The TASK logged with Altech Autopage has also not yet been attended to, and no call from your 'customer sales consultants' have been received.<br> <br> NOTE - Should this not be resolved by end of business day, 31 March 2015, I'll refer this matter to the Telecommunications Ombudsman.<br> <br> I'll ensure that NO ONE is referred by myself or business relations to Altech Autopage and would much rather advise people to AVOID a third party, such as Altech Autopage.<br> Note that this is unprofessional not to attend to these type of requests, and your manner of business conducted is unprofessional and shameful.<br>

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Replies (1)
Autopage
Autopage's reply31 Mar 2015, 15:02
Official
Hello thatliezel,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage