Mandatory Call limit for new acc exceeded by R7000

Started a new contract at Autopage in Apr of this year. It was a data contract with a modem and a laptop.<br> <br> The 1st month ,as the included data bundle of 3GB ran out, I received an SMS stating a MANDATORY CALL LIMIT of R 0.00 on the contract. I did deplete my contract bundle in Apr, the line was soft locked. In May I wanted to avoid being soft locked as I travel and I purchased ad-hoc data bundles. In early June I also travelled and bought a data bundles.<br> <br> I received a bill for R 7000 in additional data due 31 July. When I called on 24 June, I was told to call back end of July. I did , my reference number is 757180. To date , no one has called me back. I spoke to a very arrogant team leader at Altech Autopage who referred me to the subscriber agreement and contract. Stating that there was a lag in their systems updating from the network, the bulk of my R7k charges occurred between 14-16June. I purchased a data bundle on 15 June, did the network also lag to activate that bundle.<br> I can understand there is a delay in network and autopage, a few hundred rand is acceptable, R7000 is not. The \delay"in update from the network took the whole weekend. Be fair to consumers"