JG
Jean G

1 reviews | Active since Mar 2015

02 Mar 2015, 12:43

Lying *********** consultants

I requested in person at the Tygervalley branch that my current mobile contract that has expired be cancelled. This is after a failed attempt by Telkom to port my number. After being assured that my number will be made into a prepaid number effectively stopping my contract I received a bill for my full contract amount and after following up I get told that I will be billed again for the new month also as the cancellation has not been done at all. This is after the person reads the logged instruction on their system to me. It was just flatly ignored.<br> <br> After threatening to stop my debit order, they say I will be blacklisted for their *****-up. Pathetic worse service ever.....Done ever use them. ***

0
Replies (1)
Autopage
Autopage's reply03 Mar 2015, 07:19
Official
Hello JeanGoussard,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,