Logged 3 Calls with NO answer

I have logged 3 Calls since 01 June regarding an amount on my account and i still have not received ANY feedback from Customer Service.<br> <br> I upgraded over the phone and the consultant said my account will be R423 per month. And now there is an extra R200 going off for the 3rd month in a row which i'm not happy with.<br> <br> When i logged my 1st call i asked them to go back on the recording of the conversation but when phoning back 12 days later there was still nothing done on my qeurie.<br> <br> It does not seem like Autopage is interested in helping me sort this out.<br>