Line suspended without any explanation

Can anybody assist me of direct me. My cellphone line has been suspended for more than a month and Altec Autopage cannot give my an explanation why. First they said that my account was in arrears thereafter I took all proof of payments and banking statements to their local branch and the manager and one of the consultants confirmed that my account is paid to date, in fact Altec Autopage owes me for overcharges for two months as per the branch manager's view.<br> <br> I have been to the branch almost three time per week and they are \still looking into the problem". My matter was referred to a credit controller to recon my account but that is now two weeks already and still not a word from Altec Autopage.<br> <br> My account is up to date but my line as been suspended and I feel that im paying for a service which i didnt receive. no mentioned the airtime and data that Im going to forfeit. Altec Autopage's service has been really bad and calling and talking to them is hopeless and if you do not pay the account further they WILL blacklist you which i cannot afford to happen.<br> <br> As there any way i can help myself or any origination i can contact to report this. I am really despite. <br> <br> Thank you.<br> """