Line suspended - Autopage owes me money

My account has been a disaster since day 1. First they charged me for data, even though I had a bundle. 11 months I had bills of R3000, they paid me back 1 months data. I believe they still owe me about R11 000. When I did my upgrade last year, I suddenly got an SMS that my account is in arrears. I could not do the upgrade if it was, so I knew it was a mistake. I called in and was told not to worry, it is just a glitch in the system. Since then my phone has been suspended every month. Every time I phone in, I get a different story of why my line is suspended, but no one listens to me to investigate the possibility that there is a problem on my account. If the computer says it is so, then I must be wrong. My line has been suspended now for 2 weeks. If I am right, and my account is actually in credit of R11000, then Autopage is in breach of our contractual agreement by withholding services from me that is paid for. I hate Autopage with a passion at the moment. This service provider does not care about the clients who pay their salaries. I will seek legal representation and I am submitting a formal complaint at the Ombudsman. Riaan ***