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DwayneBotha B

1 reviews | Active since May 2013

22 Jun 2015, 16:18

Line Cut for R78.60 but they owe me R160.90

Autopage <br> <br> Cut both my wife's and my cell off due to us short paying R78.60.<br> We did not received a statement so we paid what we paid last month then they cut us off when speak to the account department they said we can pay the short fall with our next payment end of the month and then reconnected us.<br> <br> The very next day they cut us off again I phoned to get it reconnected and they demanded there money other wise they wont connect us, I made the payment after much fighting with them 12 hours later we where connected.<br> <br> My wife and I have had a contract with them for over 10years and never been late with a payment but they demand R78.60 out of us then the joke of it they owe us at the end of the day.<br> <br> Today I receive our statement and they owe us R160.90 when I phone to demand my money from them like they did with me, I get told you are not the account hold and they will only talk to my wife.<br> <br> My wife wants nothing to do with them thank GOD Our contract has expired with them.<br> <br> I WANT MY MONEY NOW DUE TO ME

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Replies (1)
Autopage
Autopage's reply24 Jun 2015, 16:24
Official
Hello DwayneBotha,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage