AT
Adrienne T

1 reviews | Active since Mar 2011

10 Mar 2016, 15:33

Lies about upgrades in March

I am due for upgrade 14 March 2016. When I received the letter regarding the network taking over my contract I called and asked what happens to my upgrade on 14 March.<br> <br> I was assured by the call centre that until I receive notification that the contract has been sent to network they will honour the upgrade via courier.<br> <br> This morning I called to enquire and I was told THEY HAVE NO STOCK and I must wait til the migration takes place and upgrade with MTN.<br> <br> MTN says they have not got a date of migration and Autopage says the 17 March.<br> <br> How can I believe Autopage when they have already defaulted on information.<br> <br> i have sent an email to Auotpage requesting migration date in writing, the email address given can't even answer the question properly.<br> <br> Sick and tired of dealing with service providers who give false information<br> <br>

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