kM
kurt M

1 reviews | Active since Apr 2012

07 Apr 2015, 19:49

***** AND DISGUSTING SERVICE

I must say the way you people do business is disgusting and the amount of lies and the way you cover up for other people errors.Collin Appolis is the biggest of ***** of them all when I was at your offices on 17 March 2015 he told me that he wasCynthia Pretorius Manager in the legal department which I only found out afterwards that he was not and only a supervisor for early collections so why would a person go to such lengths to do that as I found out the manager is Melony Dhaniparsadh.I asked about a itemosed bill for mms and gprs and he told me cannot and I found out that it can be given to me because how does someone owe R1317.09 on mms for the month an explanation has to be given as to how you got to that amount and another thing is all recording are saved on backup how is it that the recording between myself and Cynthia Pretorius cannot be given to me as you say you upgraded your systems that was another lie because by law if a client wants all details of the account in question the company must provide it.Today I emailed Collin Appolis to asy I have not gotten the banking details and he replies that it was sent by Cynthia and I just don't want to pay what a nerve to say so

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Replies (1)
Autopage
Autopage's reply08 Apr 2015, 09:00
Official
Hello kurtlaine,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage