Lawsuit

My Autopage contract was suppose to move over to prepaid on the 28th March. Now 3 weeks later I have been totally without service for 7 days now. Two phone calls a day to their call center and I am told everything is fine on their side and I should wait 2 to 24 hours. Lets not even mention all the times I held on for up to 20 minutes only to be cut off as someone answered. I spoke to two different supervisors this week who promised to follow up and give me feedback ... but I have heard absolutely nothing. I phone and phone and phone but they don't seem to be able to give me my DAMN NUMBER BACK. I have run a business on this number for the past 15 years and this past week has been devastating for me. I have proof of substantial loss of income from customers who tried to call me and then went elsewhere when they heard my number does not exist anymore. I am expecting parcels from overseas but customs cannot call me because my damn number does not exist. I have EFT payments outstanding which I cannot make because I cannot get the damn one time password on my cellphone. Has a move from contract to prepaid never been done by Autopage before??? I fully intend sung for loss of income.