Lack of Technical Support

I recently purchased the new Blackberry Classic cellphone. i tried to set-up my webmail email address so that i can view my mail. I followed the prompt instructions but i failed. Then i tried contacting Autopage, they instructed me over the phone but they also failed. They then told me to go to the nearest Autopage outlet, I took it on the 25/06/2015 but even they failed to set it up. They thought the phone was faulty & said the Midrand branch will fetch it from me (***, Lerato,25/06/2015, 11:50). I also discovered that they were charging me R51.00 for the BIS service which i wasn't using. When I finally called the MIdrand Autopage branch, i spoke to a lady called Seanego N who was rude, she dropped the phone on me, thats when i realised that i got a raw deal.<br> <br> Today I sit with a phone that cannot send or receive emails via my webmail address.