1 reviews | Active since Jul 2015
Lack of information resulting in high bill
George Tserema never told me that an Apple iPhone 6 would require more data bundles than the <br> Samsung I previously had. He just told me the cost and asked if I wanted to stay on the same package I was on. I average a bill of between R1000.00 and R1200.00. I received a bill of R4313.86<br> In April and I was taken back. I went to the Apple store and they checked that all of the Applications were not using the data. They asked me to monitor the situation which is what I did. The following month I got a bill of R2636.12 which is still high but I thought that is much better but still not what I would like to pay. Then I was hit with another bill of R6610.02 in June 2015. Who could pay that kind of money? I immediately contacted Autopage and told them that I can't pay that kind of money and I needed the situation looked at. I did not hear back from them so phoned again but still they have not resolved this and instead they suspended my service. I have sent a detailed complaint to Colin Appolis [Email Removed]<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
