Lack of Customer Care

I opened a new contract with Autopage (Autopage Centurion) on the 16 Janaury 2015. The contract I decided on was Samsung S5 mini which included the Gear fit watch. <br> <br> oThe following was exclaimed to me: It will take 24 working hours for the phone to activated. This did not happen. After numerous phone calls , follow ups, person visit to the branch it was finally activated on the Thursday the 22 January which 4 days later than the allotted 24 working hours. <br> oSecondly they did not have stock of the watch and promised it will be with them in 5 working days. This deadline has gone and passed and we are already on the 30 January 2015 and still no watch. I find the level of service I have received so far unacceptable . <br> <br> <br> After numerous attempts to get feedback from the consultants I still have not received any communications. \Just we will get back to you sir but nothing is happening."<br> <br> Regards"""