CS
Caroline S

1 reviews | Active since Feb 2012

03 Mar 2015, 15:37

Just a fat mess up

My account was migrated over from Nashua to Autopage. After receiving a statement (that was totally wrong) I was never debited for the amount. After numerous of calls and emails begging for them to sort out my account they finally deducted my account end Jan. 2 weeks later my phone was blocked- apparently due to my account \not being paid"- which in actual fact was on the 31Jan. I am now sitting on the 3Mar and once again my account has still not been debited. I am so sick of calling and holding on for hours only to be cut off 99% of the time. I know that in 2 weeks time my phone is going to be blocked once again due to o payment. I am sick of begging for them to take my money seriously this is ridiculous. I have been a Nashua client for 17 years now and never had any issues now I'm moved over to Autopage and having endless issues - How do I go about cancelling my contract with Autopage. I have had enough now."""

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Replies (1)
Autopage
Autopage's reply04 Mar 2015, 07:42
Official
Hello sardinhac,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage