ITEMISED BILLING REPORT&LACK OF SERVICE DELIVERY

Good day,<br> <br> I have been trying to request Itemised billing report on a data bundle package I have with Altech from 19 January to date ,I have also called the Call centre twice and they promised to send an itemised billing for the month of December 2014 and January 2015.<br> <br> DETAILED INVOICES (This is on 500mb package with a usage limit of R400.00)<br> <br> December Invoice Amount- R 6906.17 <br> <br> January Invoice Amount- R 10428.88<br> <br> <br> DETAILED QUERIES REPORT<br> <br> 19 January - emailed signed letter with ID Copy requesting the Itemised billing.<br> 21 January- re sent same email <br> 22 January- re sent email<br> 22 January - called the call centre ( Reference No 570463)<br> 26 February- called the call centre ( Reference No 592747)<br> <br> This matter has been long outstanding and I am not the first customer to complain about the billings for this company.<br> <br> <br> Please assist urgently as this matter is long overdue.