IRRESPONSIBLE ATTITUDE

TO WHOM IT MAY CONCERN<br> <br> RE: CANCELLATION OF CONTRACT AND RETENTION OF NUMBERS <br> <br> <br> THIS WAS PART OF THE THE LETTER SENT TO THEIR CUSTOMER SERVICE ON 25 MAY 2015 WHICH WAS READ ON<br> 25 May 2015 04:06:56 PM .<br> THIS INSTRUCTION WAS COMPLIANCE TO 1 MONTH NOTICE WHICH SUPPOSE TO BE 28 JUNE BUT THEY ENFORCED 28 JULY.<br> <br> MY CONTRACT EXPIRES ON 28 MAY 2015. I CALLED THEIR CARE LINE ON 17 JUNE AT 12.20..SPOKE TO LIANDE. ACCORDING TO HER I REQUESTED ONLY CANCELLATION. MY LETTER PROVES OTHERWISE. SHE THEN REQUESTED IT TO BE CONVERTED TO PREPAID. ON 29 JUNE AT 12.24 I SPOKE TO LERATO TO CONFIRM..REF 744699. I CALLED AGAIN ON 1 JULYAT 11.27 . I WAS TOLD I WOULD BE ON PREPAID ON 28 JULY.<br> ON 22 JULY MY 2 NUMBERS STOP WORKING. I CALLED AT 2.30PM AND SPOKE TO CARINA.REF 778287...778306. MY NUMBERS WERE DEACTIVATED. ITS BUSINESS NUMBERS WHICH I HAVE FOR OVER 15 YEARS. I WENT TO THE OFFICE IN MIDRAND. THE GUY PROMISED 2 TO 24 HOURS. THE SAME PROMISE ON WED. ONE NUMBER STILL NOT WORKING. EACH CONSULTANT HAS A DIFFERENT STORY. <br> <br> WHILST IN THEIR OFFICES IN A SPACE ON ONE HOUR THERE WERE 6 COMPLAINTS. SURELY A COMPANY TO AVOID. I WAS WARNED ABOUT THEIR SERVICE BUT THIS WAS PART OF THE NASHUA MIGRATION.