1 reviews | Active since Jul 2012
Invoices on My.Account
In November 2014, I complained that by the 25th of the month I had not yet received my invoice and that it was not available online. Altech Autopage responded saying that someone would get back to me on the matter. That did not happen!<br> <br> On Saturday 21 February 2015, I logged onto My.Account (a service for which I have to pay), to view and print my invoice. The invoices were not available due to a system error. I called Client Services and spoke to a man who said he would email the invoice to me. It is 10:30 on 23 February now and I still have not received the email with my invoice (and it is also suppsed to be emailed automatically each month).<br> <br> Altech Autopage, wake up! Get your act together! I will never do business with your pathetic company again. I cannot wait for my contract period to end. Why are you incapable of getting My.Account to function correctly? You still have the audacity to charge for the \convenience"! I expect service and quickly! Get with it!"""
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
