1 reviews | Active since Apr 2012
Invalid invoices, cut off after payment made
I was a Nashua Mobile client. I was transferred to Autopage in December last year. Since them I have just had problems.<br> <br> They do not send out invoices timeously. I only know what is due when they send an sms of demand. I make payment immediately, including email of confirmation of payment. They keep cutting off my personal line even though I am making payment.<br> <br> When I call about this, they tell me they know of problems with the invoices not going out. They also tell me their e-mail is not working. They also acknowledge that they have received payment, but cut me off anyway.<br> <br> On my business line they are also not sending invoices. When I demand them, they are sent and not make out to the correct company. This is an invalid invoice.<br> <br> How can this business even operate with these levels of incompetence.<br> <br> I will be reporting them to SARS for non compliance on the invoices.<br> <br> I will be pursuing how to leave them as a client in terms of the CPA due to this complete lack of service delivery.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
