Intnl Roaming denied twice, despite activation

I visited Zimbabwe in September 2014 and Europe in May 2015.<br> On both occasions I was denied access to International roaming, despite this facility being permanently activated. The George office attempted to remedy the situation but to no avail. This was a big problem and a big inconvenience, especially as far as comms with banks and credit card companies was concerned (OTPs etc).<br> <br> My wife had the same phone on the same contract (account number) with the same network and she had no problems.<br> <br> In the absence of a very good explanation from Autopage this probably spells the end of a 20 year brand loyal relationship with Autopage, that being the extent of my dissatisfaction. (I have had an account since the days of pagers, before cells phones were around)