SM
Sam M

1 reviews | Active since Jul 2015

20 Jul 2015, 09:19

Internal port - hasn't happened

My reference details are in an email sent to: [Email Removed]<br> The title of the mail: Internal port hasn't happened in a month<br> <br> A month ago, I received my SIM Card because I wanted to do an internal port, Cell C to Vodacom.<br> <br> My port/ activation of my vodacom card did not happen.<br> <br> I have been calling in every few days since then.<br> <br> I was given another SIM card on Friday(last week) - I was told wait 2-24 hours for that card to be active.<br> <br> Nothing happened.<br> <br> Each person at the call center has a different theory as to what my problem is.<br> I get no response from twitter.<br> Every time that I email I am told that my query is closed and somebody will get back to. Nobody does.<br> <br> Sort this out.<br> <br> Also, I think it's highly unfair that I must pay for my calls to you guys because it is clearly the fault of Autopage. I want this to be addressed first in your reply. I DO NOT WISH TO PAY FOR MY CALLS TO AUTOPAGE.<br> <br> ADDRESS THE PAYMENT ISSUE FIRST NOW.<br> <br> DO NOT SAY THAT SOMEBODY WILL GET BACK TO ME.

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Replies (1)
Autopage
Autopage's reply21 Jul 2015, 15:03
Official
Hello AutoPageSux,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage