Insurance ****!!

I am one very unhappy customer!!! <br> I have been with Autopage for over four years and i took out phone insurance for over four years for those days that something unfortunate might happen to my phone!!! Never have i Not paid my Account Nor My Insurance!!!! And now that i need to claim for my ****** phone, they do not want to pay out my claim nor give me a new phone!!!<br> Well guess my surprise to find out that a phone ****** from your car while you had to run in after your todler at school, is my own negligence. It is not as if it is a R12 000 wort phone, only R3 000. <br> I mean Hel, it was a mistake from my side, but try being a mom with two children and constantly running around after them trying to avoid an accident!! <br> I mean its not like i left my phone inside my car at a Shopping Center and left my car open!!!!! <br> GET REAL PEOPLE!!!!