LG
Lindie G

1 reviews | Active since Apr 2015

20 Apr 2015, 12:32

INCREDIBLY DISAPPOINTING SERVICE

LONG STORY SHORT. <br> I received a notification from Nashua Mobile that they would be moving all existing contracts to various / direct service providers. UNFORTUNATELY my service was moved to Altech Autopage who has done nothing but offer me an incredibly disappointing service to date. Since my contract has been moved my line has not only been cut on numerous occasions but completely removed from the mobile network resulting in me not even being able to receive calls. I own my own small business which has resulted in potential clients not being able to reach me @ all. Furthermore I receive text messages on a daily basis (WHEN MY LINE IS ACTIVE) thanking me for me payment & confirming that my line will be reconnected (with no payments actually having been made on the basis that I have a debit order in place) only for my line to be completely disconnected. I have made numerous phone calls to Altech Autopage, have numerous reference no's on record, have numerous confirmations no monies are outstanding with statements proving the same & still no service. <br> I have gone as far as to request management involvement & nothing!!! CANCEL MY CONTRACT PLEASE!!

0
Replies (1)
Autopage
Autopage's reply21 Apr 2015, 13:44
Official
Hello Lindie.Grobler,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage