Incorrectly Charged Bill worth R2000,00

My wife, Andria May took a contract with Autopage Vodacom on the 29/04/2015 for R289 a month for 24months. Acc 1.***2<br> The contract had a USAGE LIMIT of R351,72 activated when sold to us.<br> <br> however, on the 25/08/2015, she was debited R1500,00 despite having a limit of R351. She escalated a query to Jeremiah Malahlela and his manager Pretty Monnahela regarding this issue. She was told, the limit kicked in after the usage ( which is PATHETIC - what's the point of having a limit which does not work and even worse pay a monthly fee for it?) . When she asked clarity on this ( and there's email correspondents regarding this, she got no feedback). The shock was not over!!!!! Today, Autopage debited R2000,00???<br> <br> This is despite the fact that she has had no feedback on the initial complaint.<br> <br> My wife had a contract with Autopage before this one, there was brilliant service then but now....this is horrific to say the least. She is now intending to cancel the whole thing as it was misleading and clearly Autopage intends to continue ripping her off. ( ICASA will be informed of this). ENOUGH WITH THIS PATHETIC SERVICE PROVIDER.