AP
Andries P

1 reviews | Active since Jan 2015

07 Dec 2015, 16:03

incorrect details and bad helpline support

Bought a Vodafone smart tab in Oct2015 - data only<br> Received tab, account debited in Oct<br> Received call from accounts dep claiming non-payment<br> Received an SMS for non-payment<br> Irony is that the cell number unknown to me, bank details unknown to me<br> Tried to contact customer support to obtain clarity - after repeatedly phone connection lost (5x) the 5th call I waited 26-minutes before I disconnected<br> Can autopage please give me a call so that we can clarify<br> <br>

0
Replies (1)
Autopage
Autopage's reply08 Dec 2015, 12:00
Official
Hello Bielieboy1,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage