Incorrect Billing /Poor Service

I have 4 contracts with Autopage. Have been with them for more than 6 years. on 1 April, I had called to cancel the contracts that was due for upgrade and was put through to retentions department. I was helped my an consultant named Michael who was very eager to please. on one line I had data billing - this phone was switched off for the month of March and April - but I was billed for Data anyway. the additional month to month data bundle -250mb was supposed to be cancelled. this was not done. 2nd line - Data bundle for 2GIG was R99/month - however received the bill for R306.16 - no device. 3rd Number - requested an upgrade phone. still not received.<br> after logging telephone calls and submitting queries on the website I still seem to have gotten nowhere. today spoke to the Manger for Billing's department and was advised that I need to speak to customer services then retentions department to resolve these issues. I held on again for 15 minutes and then was transferred and cut off. <br> <br> previous tickets - MPHO 30/4 /2015 ref 66796<br> MARK - 2/5/ 2015 ref 66796 - call back Monday.<br> website Query - ref 668282 - no response - assigned to Thersia van Staden.<br> today 5/5/2015