DT
Dakalo T

1 reviews | Active since Dec 2014

01 Apr 2015, 16:22

INCORRECT BILLING AND POOR SERVICE

I complained on hello Peter a few weeks back about the incorrect billing and poor service from Autopage. I received a call friday the 27/03/2015 from ***. The guy did not give me his name but told me to pay and my account is with legal. I asked him how can i jump from R800 to R3000 a month and he told me i was misusing the internet. He told me IT proved it. I said its fine, I WANT PROVE. I told him i'll pay for what i know and that Autopage is over charging me like they do to some of their clients. I have friends who have used Autopage and we all complaining about the same thing. The guy said and i quote \ALL CELLPHONE NETWORKS DO THAT"meaning that all cellphone networks over charge their customers. He told me to pay and just hung up the phone on me. I did not get his name. It was an Indian guy and im hoping the telephone number he called from will help."""

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Replies (1)
Autopage
Autopage's reply02 Apr 2015, 12:19
Official
Hello deekayt,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,