Incorrect billing

i have logged a query with Autopage since the beginning of December 2015 as the data usage was for the December statement(usage in November2015.) i got billed over R660 for usage in one instance which i disputed as this was during working hours during the day and my contract gives me more than 1G of data a month. i then only paid my account excluding this amount for data usage. I raised this dispute again on 7th January 2016 *** as it was still pending on my account. Today 13th January 2016 it is still not resolved as my account is in arrears and i am not able to action anything on my account.<br> <br> can someone please respond to me.