WK
WAIDA K

1 reviews | Active since Dec 2012

05 Feb 2015, 15:58

INCORRECT BILLING

Hi, please can someone assist and rectify my statement of account, I've been querying about incorrect billing since December 2014 and it seems every month the billing is still incorrect and the consultants are not helping they are just not getting it right. I also tried to call customer services again today and I had to wait for about 15mins each time for an agent and when I ask to be transferred to accounts the phone is put down, I mean really now? Please sort it out urgently. Thanks

0
Replies (1)
Autopage
Autopage's reply05 Feb 2015, 16:18
Official
Hello WAIDAK,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,