1 reviews | Active since Jul 2011
Inconsistent charges/no response to queries
Since my contract has been moved from Nashua Mobile to Autopage, my monthly bill has been very inconsistent - sometimes double the average amount. From a comparison done earlier this year,it seems that the issue is with the data billing. During one month, I used 1.5GB of data, for which I was charged R13.99. The next month, I used 1.4GB which cost R399.38! I've mailed then, tried to phone and logged a request on their website - none of which they responded to. As a matter of fact, the request on their website says \All tasks completed"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896980;891931;14;5;0;0;0;0;5;NULL;NULL;NULL;15/09/17 15:55;15/09/17 14:13;Extremely Happy with the Resolution of an Issue;8,81E+12;Jacelyn;***;I would like to thank Jacelyn of White Lilly Bridal for going out of her way to resolve an issue I had with an item I ordered from her. Despite the fact that a family member of mine has complained on this site without my knowledge, without initially giving White Lilly Bridal the chance to correct the problem. I am extremely happy with how the issue was resolved in the end. There were issues that left me disappointed as a client but felt the resolution was more than sufficient.<br> <br> Jacelyn went out of her way to to ensure the piece I ordered was corrected after the number of errors that occured and delivered to me personally along with a small gift and a chat over a cup of coffee. <br> <br> I recommend White Lilly Bridal to any bride, their work is beautiful and unique. I ask that whoever may be reading this to please ignore the previous negative comment/complaint made as it was done, in hast and in frustration. That post will be updated with the postive feedback.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896981;1184;6;2;0;1;0;0;2;NULL;NULL;NULL;15/09/17 16:02;15/09/17 14:14;want to cancel my policy;HRI189737;;***;Soon I m starting at college so I don't work any more but to get hold of heli plus seems a mission. I don't have money to pay you any more since I have a one year old son to feed so pleAse cancel my policy with you. Here's my email adress [Email Removed];;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;369906;202;9;2;0;1;0;0;2;NULL;NULL;NULL;15/09/17 16:05;15/09/17 14:16;It better be your own funeral;NONE;Spammer;***;Stop spamming me.<br> I got your message already.<br> I am researching what other names you may be swarming under.<br> I will not reward spammers for invading my privacy.<br> There is also no reason why I should be required to unsubscribe,<br> at my cost, from something I never subscribed to.<br> So, please, slimy ones<br> FOGG OFF<br> then<br> Permanently<br> BUGGA OFF<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;254279;821723;11;2;0;0;0;0;2;NULL;NULL;NULL;15/09/17 16:13;15/09/17 14:19;Yahoo customer service is terrible;;;;Yahoo mail has no contact details for their support. Their help site simply provides a few options for assistance that are nothing more than links to articles describing a solution to a problem you may or may not have. The problem I have does not correspond with ANY of the help links. Their is no way to contact customer service neither is their any way to email customer service as the help site simply DOES NOT contain any of that information. My account is compromised weekly, I keep having to change my password and I would like to know what is going on. I have sufficient security on my computer. If Yahoo cannot provide support then Hello Peter is the only option I have. I want this resolved. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896982;809680;13;5;0;0;0;0;5;NULL;NULL;NULL;15/09/17 16:17;15/09/17 14:21;Excellent Service;14164;Tarryn Bailey;***;Excellent . Helpful & friendly with regular updates.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;765020;892077;2;2;0;0;0;0;2;NULL;NULL;NULL;15/09/17 15:53;15/09/17 14:25;Staggeringly bad service;;Randall Hendrieck;;We had a break-in in April earlier this year. Our glass window and aluminium door was damaged. After logging a service request with Tedkaye as a matter of urgency, it took 5 weeks for them to come out to fix the door - after countless phone calls, misunderstandings and nagging.<br> <br> Then we requested our facility's windows to be tinted. The guys came out to quote quite promptly, this was 2 months ago. We have in the meantime phoned twice weekly to ask for the quote to actually be sent to us, with the same response: \I will follow up with Randall\"". No one ever came back to us"
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We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
