*********** Supplier

In March of 2015 my husband & I opted for an upgrade on my cellphone contract, after not having the selected phone in stock at Altech Autopage Century City they advised it would take up to a week to arrive as they would order in the S4 mini. After 3 weeks, still no phone and no contact. We cancelled the upgrade option & enquired to cancel the contract. In April my husband called to cancel the contract and they advised the last deduction would be end of April.01/05/2015 deduction went off again R110.00 29/05/2015 I spoke to Pretty in the call centre advising that a request has been logged as at 28/04/2015 to cancel contract, balance R0.00. 01/06/2015 R110.00 went off my husband account -spoke to Brian in call centre he also advised cancellation as at 28/04/2015.Referred to cancellations dept and spoke to Makus -apologized and logged an urgent cancellation for 08/06/15 with credit. til date no credit -Reference 707529. 23/06/2015 spoke to Vusi -confirmed cancellation balance R0.00 reference ***. Today is 01/07/2015 deduction of R110.00 has come off my husband account yet again and I have been on hold for 15minutes whilst typing my complaint. The worst company to deal with EVER!!!